Understanding Co-Buyers in TDC

Everything you need to know about handling co-buyers in the system

In many deals, a co-buyer is added alongside the primary buyer. TDC provides a secure and seamless way to include co-buyers in the process while keeping their information organized and compliant.

Adding Co-Buyers

• A co-buyer must always be added to an existing TDC transaction.

• This can be done:

  • Through the Dealership Dashboard, or

  • Through the Buyer Portal.

• ⚠️ Important: The TDC system cannot merge data from two independent transactions. Always add the co-buyer to the original transaction.

Co-Buyer Portals

• Each co-buyer receives their own portal, independent from the primary buyer.

• They log in with their own email address and a one-time password (OTP) sent to their phone.

• Co-buyers have access only to their own flow, documents, and forms.

Deal Scenarios

• Co-buyers can be removed from transactions if needed.

• The roles of primary buyer and co-buyer can be switched at any time

Forms for Co-Buyers

• Co-buyers have their own set of Pre- and Post-Purchase forms to review and sign.

• These documents are delivered securely into their Digital Glove Box once executed.

Logging In and Completing the Flow

• Once added to the transaction, the co-buyer must log into their portal and go through the required flow.

• If they are at the dealership: they can complete the flow using a second kiosk.

• If they are remote: they log in from home through their Buyer Portal. (they can locate it via the welcome email sent to the upon adding them to the transaction)

With co-buyer support in TDC, dealerships can handle multiple buyers securely and efficiently while keeping all documents, forms, and consents fully compliant.