How to Manage Users in Dealer Groups

Set up group-level or multi-store access for staff members across rooftops

TDC supports Dealer Groups, which may include multiple rooftops (stores) under one umbrella. User access can be managed at the group level or restricted to specific dealerships, depending on your needs.

Only Group Admins can manage users across the entire group.

Group-Level Access

Some users (e.g., regional managers, compliance officers) need to access all rooftops in the group.

To grant group-level access:

1. Navigate to the Staff tab in the Dashboard.

2. Find the staff member using the search bar.

3. Under Group Level Permissions, select the desired role.

4. Save changes.

👉 The user must log out and log back in for the new permissions to take effect.

When granted, these users can:

• Toggle between rooftops using the rooftop switcher in the top-center of the Dashboard.

• Access and manage data across the group.

Limited Multi-Store Access

In other cases, you may want to give a staff member access to only 2 or 3 rooftops instead of the full group.

To do this:

1. If the user does not yet exist in TDC, create them as a new user inside one dealership.

2. Create the same user again (using the same email address) at each additional dealership where they need access.

3. Once set up, the user only needs to log out and log back in.

Now, with one set of login credentials, the user can toggle between their assigned dealerships in the same way as group-level users—just limited to those rooftops.

By using Group Level Permissions or creating users across selected rooftops, you can fine-tune exactly how much access each staff member has—whether it’s the whole group or just a few stores.