---
title: How To Re-Trigger Signatures on Compliance Forms?
description: TDC users now have the ability to re-trigger signatures on compliance forms when deal metrics change. If a deal is modified after a customer has signed the compliance forms, a new set of forms must be
---

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# How To Re-Trigger Signatures on Compliance Forms?

#### Overview

TDC users now have the ability to **re-trigger signatures** on compliance forms when deal metrics change. If a deal is modified **after a customer has signed the compliance forms**, a new set of forms must be signed.

### When Should You Retrigger Compliance Form Signatures?

Changes to the deal that require new signatures include:

- Changing the **vehicle for purchase**
- **Adding trade-in information**
- Adjusting the **deal scenario** (switching Primary Buyer and Co-Buyer)
- Switching the **finance type** (e.g., lease to loan)

### How to Retrigger Signatures

1. Navigate to the **Dealer Dashboard**.
2. Make the necessary changes to the deal.
3. Click the **"Request Signatures Again"** button.
4. The customer will have to log into the **Buyer Portal** and e-sign the updated forms.

![Help Articles - Graphics (14)](https://knowledgebase.thedealersconcierge.com/hs-fs/hubfs/Help%20Articles%20-%20Graphics%20(14).png?width=688&height=387&name=Help%20Articles%20-%20Graphics%20(14).png)

### Important Notes

- **The previous set of signed forms will be removed** from the deal jacket and replaced with the newly signed forms.
- Users can retrigger **Pre-Purchase Forms and Post-Purchase Forms** together, allowing the customer to sign everything at once.
- The **Forms Indicator** in the **Dashboard Table View** helps track form completion: 
    - ✅ **Checkmark**: Forms are complete and in the deal jacket.
    - ⚠️ **Warning Indicator**: Forms are missing or need re-signing.

![Help Articles - Graphics (15)](https://knowledgebase.thedealersconcierge.com/hs-fs/hubfs/Help%20Articles%20-%20Graphics%20(15).png?width=688&height=387&name=Help%20Articles%20-%20Graphics%20(15).png)

### Example User Flow

1. Customer signs compliance forms.
2. The financing is not approved for the originally selected vehicle.
3. The dealership updates the deal to a different vehicle.
4. The **Forms Indicator** updates, showing forms need to be re-signed.
5. The dealer **retriggers** the compliance forms.
6. The customer logs into the Buyer Portal and signs the new set of forms.

By using the retrigger function, dealerships can maintain **compliance** while ensuring that all deal documents are up to date.

- [Getting Started](https://knowledgebase.thedealersconcierge.com/knowledge/getting-started?hsLang=en)
- [Buyer Portal](https://knowledgebase.thedealersconcierge.com/knowledge/buyer-portal?hsLang=en#main-content)

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    - [Compliance Forms](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#compliance-forms)
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