---
title: How to Update a Dashboard User’s Email Address
description: Learn how to update user emails and help them complete their new sign-in setup.
---

[Skip to content](https://knowledgebase.thedealersconcierge.com/knowledge/how-to-update-a-dashboard-users-email-address#main-content)

English

Show submenu for translations

![Logo (4).png\]](https://knowledgebase.thedealersconcierge.com/hs-fs/hubfs/Logo%20(4).png?height=40&name=Logo%20(4).png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 Your TDC Knowledge Navigator

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://knowledgebase.thedealersconcierge.com/knowledge?hsLang=en)
2. [Dealer Dashboard](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en)
3. [User Management](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#user-management)

# How to Update a Dashboard User’s Email Address

## Learn how to update user emails and help them complete their new sign-in setup.

### Staff sometimes need to switch to a new work email. Updating it in TDC ensures they can continue receiving login credentials and system notifications.

---

### Updating a User’s Email Address

1. Navigate to the **Staff** tab in the top-right corner of the Dashboard.
2. Use the **search bar** to find the staff member whose email you want to update.
3. Hover over the current **email address**.
4. A **pencil icon** will appear — click it.
5. Enter the new email address and save.

---

### What Happens Next

- The user will receive an email at their new address with a **temporary password** and a link to complete setup.
- To finish:
  
    1. Copy the **temporary password**.
    2. Click **Continue Sign Up** from the link in the email.
    3. Enter a **new password** of their choice.
    4. Log in with their updated credentials.
       
       ---

That’s it! The user is now set up with their updated email address and new login details.

- [Getting Started](https://knowledgebase.thedealersconcierge.com/knowledge/getting-started?hsLang=en)
- [Buyer Portal](https://knowledgebase.thedealersconcierge.com/knowledge/buyer-portal?hsLang=en#main-content)

    - [Co-Buyer](https://knowledgebase.thedealersconcierge.com/knowledge/buyer-portal?hsLang=en#co-buyer)
- [Co-Buyer](https://knowledgebase.thedealersconcierge.com/knowledge/co-buyer?hsLang=en)
- [Dealer Dashboard](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#main-content)

    - [Deal Jacket](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#deal-jacket)
    - [User Management](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#user-management)
    - [Compliance Forms](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#compliance-forms)
- [Pre- and Post- Purchase Forms](https://knowledgebase.thedealersconcierge.com/knowledge/pre-and-post-purchase-forms?hsLang=en)
- [Remote Transactions](https://knowledgebase.thedealersconcierge.com/knowledge/remote-transactions?hsLang=en)
- [Ongoing Feature Releases](https://knowledgebase.thedealersconcierge.com/knowledge/ongoing-feature-releases?hsLang=en)
- [Tips & Tricks](https://knowledgebase.thedealersconcierge.com/knowledge/tips-tricks?hsLang=en)

[![Chill listening crop-3](https://knowledgebase.thedealersconcierge.com/hs-fs/hubfs/TDC%20cropped.png?width=44&height=24&name=TDC%20cropped.png "Chill listening crop-3")](https://thedealersconcierge.com?hsLang=en)

thedealersconcierge.com Help Center

Copyright © 2026, The Dealer\`s Concierge