How to Update a Dashboard User’s Email Address

Learn how to update user emails and help them complete their new sign-in setup.

Staff sometimes need to switch to a new work email. Updating it in TDC ensures they can continue receiving login credentials and system notifications.

Updating a User’s Email Address

1. Navigate to the Staff tab in the top-right corner of the Dashboard.

2. Use the search bar to find the staff member whose email you want to update.

3. Hover over the current email address.

4. A pencil icon will appear — click it.

5. Enter the new email address and save.

What Happens Next

• The user will receive an email at their new address with a temporary password and a link to complete setup.

• To finish:

  1. Copy the temporary password.

  2. Click Continue Sign Up from the link in the email.

  3. Enter a new password of their choice.

  4. Log in with their updated credentials.

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That’s it! The user is now set up with their updated email address and new login details.