--- title: Understanding the TDC Buyer Portal description: A digital hub where consumers can manage information, documents, and transactions --- [Skip to content](https://knowledgebase.thedealersconcierge.com/knowledge/understanding-the-tdc-buyer-portal#main-content) English Show submenu for translations ![Logo (4).png\]](https://knowledgebase.thedealersconcierge.com/hs-fs/hubfs/Logo%20(4).png?height=40&name=Logo%20(4).png) Open main navigation Close main navigation - English Show submenu for translations Your TDC Knowledge Navigator - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.thedealersconcierge.com/knowledge?hsLang=en) 2. [Buyer Portal](https://knowledgebase.thedealersconcierge.com/knowledge/buyer-portal?hsLang=en) # Understanding the TDC Buyer Portal ## A digital hub where consumers can manage information, documents, and transactions The **TDC Buyer Portal** is a secure, digital space created for every consumer when a new transaction is started in the system. It simplifies the buying process and provides a central hub for all deal-related information. ![Home Page 1 (3)](https://knowledgebase.thedealersconcierge.com/hs-fs/hubfs/Home%20Page%201%20(3).png?width=688&height=387&name=Home%20Page%201%20(3).png) --- ### How It Works - When a new transaction is created, a **Buyer Portal account** is automatically generated. - The system uses the consumer’s **email address** and a **one-time password (OTP)** to grant access. - Once logged in, the consumer is guided through the required steps, such as submitting personal information and completing compliance flows. - Consumers can log back in at any time to **pick up where they left off**. - Once the transaction is created, consumers should always log into their **existing transaction** at the kiosk to continue where they left off. --- ### Multiple Transactions in One Account A single Buyer Portal account can hold multiple transactions: - **At one dealership** (for example, if the consumer buys more than one vehicle). - **Across multiple dealerships** (if the consumer shops at different rooftops). Consumers will see all their transactions conveniently organized in one place. --- ### Co-Buyers in the Portal Each **co-buyer** receives their **own separate Buyer Portal**, linked to their **email address** and **phone number**. - This portal is independent of the primary buyer’s portal. - Co-buyers can log in and access only their own documents, flows, and compliance requirements. - This separation ensures security while still keeping the co-buyer fully included in the process. --- ### Key Features of the Buyer Portal - **Secure Information Submission** Consumers can safely provide non-public information through the portal. - **Digital Glove Box (“My Documents”)** All disclosures and executed documents are automatically stored here. - Every form signed by the consumer appears in their portal. - Documents are available for download or review at any time. - **Secure Document Sharing** Consumers can upload and share additional documents (PayStabs, Insurance Cards, Bank Statements, etc) with the dealership securely. - **Convenience Tool** The portal acts as a digital filing cabinet where all transaction-related documents live—easy to access whenever needed. --- ### Device Compatibility The Buyer Portal can be accessed from **any digital device**: - iPads - Smartphones - Desktop computers This flexibility ensures consumers (and co-buyers) always have access to their deal documents, no matter where they are. --- ✅ The TDC Buyer Portal creates a seamless, secure, and transparent buying experience—giving both buyers and co-buyers full control and visibility over their transactions. - [Getting Started](https://knowledgebase.thedealersconcierge.com/knowledge/getting-started?hsLang=en) - [Buyer Portal](https://knowledgebase.thedealersconcierge.com/knowledge/buyer-portal?hsLang=en#main-content) - [Co-Buyer](https://knowledgebase.thedealersconcierge.com/knowledge/buyer-portal?hsLang=en#co-buyer) - [Co-Buyer](https://knowledgebase.thedealersconcierge.com/knowledge/co-buyer?hsLang=en) - [Dealer Dashboard](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#main-content) - [Deal Jacket](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#deal-jacket) - [User Management](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#user-management) - [Compliance Forms](https://knowledgebase.thedealersconcierge.com/knowledge/dealer-dashboard?hsLang=en#compliance-forms) - [Pre- and Post- Purchase Forms](https://knowledgebase.thedealersconcierge.com/knowledge/pre-and-post-purchase-forms?hsLang=en) - [Remote Transactions](https://knowledgebase.thedealersconcierge.com/knowledge/remote-transactions?hsLang=en) - [Ongoing Feature Releases](https://knowledgebase.thedealersconcierge.com/knowledge/ongoing-feature-releases?hsLang=en) - [Tips & Tricks](https://knowledgebase.thedealersconcierge.com/knowledge/tips-tricks?hsLang=en) [![Chill listening crop-3](https://knowledgebase.thedealersconcierge.com/hs-fs/hubfs/TDC%20cropped.png?width=44&height=24&name=TDC%20cropped.png "Chill listening crop-3")](https://thedealersconcierge.com?hsLang=en) thedealersconcierge.com Help Center Copyright © 2026, The Dealer\`s Concierge