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  2. New Users Onboarding

New User Set Up Instructions

When a new user account is created, you will receive a welcome email containing your login credentials. Follow these steps to complete your setup:

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  1. Open the Welcome Email

    • Locate the email in your inbox. It contains a temporary password.
  2. Start the Sign-Up Process

    • Copy the temporary password provided.
    • Click the "Continue Sign Up" button in the email.
  3. Log In with Temporary Credentials

    • Enter your username (your email address).
    • Paste the temporary password into the password field.
  4. Set Your New Password

    • Choose a strong and unique password for your TDC account.
    • Follow the system's password requirements, ensuring maximum security.
  5. Complete Authentication

    • Enter the one-time passcode sent to your call phone via text to finalize login.
  6. Save the Login Page for Future Use

    • Bookmark the TDC login page in your browser for quick and easy access.

You're all set to start using TDC!