What Is the Consumer Flow on the Kiosk?

When a consumer arrives at the dealership, they access the Buyer Portal through the kiosk, the system guides them through a secure and structured process. This ensures compliance, prevents fraud, and creates a seamless experience for both the customer and the dealership.

Step 1: Creating the Transaction

• Click "New" on the kiosk and enter the consumers` information.

• The consumer receives a one-time password (OTP) on their cell phone.

• Using the OTP, the consumer logs into their new account.

• The system automatically begins the onboarding flow.

Step 2: Onboarding Flow

The onboarding process is designed to capture essential documents and consents:

• Driver’s License / Photo ID Capture (front and back)
• Communication Consent and Dealer Privacy Policy
• Test Drive Consent
  
  

Live photo of the customer (Fraud Prevention)

Step 3: Buyer Dashboard

Once onboarding is complete, the consumer lands in their Buyer Dashboard. From here, they can:

• Pre-Qualify (soft-pull enquiry)

• Submit Credit Application

• Access the transaction-related documents inside the "View Documents"
• Securely share stips under the "Additional Documents" - upload/scan functionality

This flexibility allows the consumer to move at their own pace while keeping the process streamlined for the dealership.